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New Zealand Law Awards
Team Factors helped develop the methodology for and independently identified the winners of the New Zealand Law Awards 2006, 2007 and 2008 for the organisers, Lexis Nexis New Zealand.
For more information, contact us in confidence
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It's official - lawyers care, NZ Lawyer
Third client care article. Reviews new ADLS 'client care' form, and asks what the profession can do now.
(This commentary is updated from time to time, with version date shown under document heading)
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Costs' system also bad for clients, Law News (includes Long Term Reviser Withdraws, by Brian Keene QC)
Linking fee complaints and discipline is bad for clients and lawyers.
The article and letter mentioned in Costs' system also bad for clients are also available:
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Client care Q&A, NZ Lawyer
Second client care article. Client care Q&A's after first article ("Client Care - Yeah Right?"), plus free client care template letter.
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Client care? Yeah, right, NZ Lawyer
First client care article, in response to lawyers' concerns expressed after NZLS 'client care' seminars.
The best lawyers, already delivering exceptional client service, may find client relationships strained, not strengthened, by the so-called 'client care' letters suggested by some templates.
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Procurement guidance for local authorities, NZ Local Government magazine
The Auditor General's new procurement guidelines for public entities now extend to local authorities. This article outlines 20 practical tips for local authorities, followed by a law firm's experiences of local government procurement of legal services.
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Large vs specialist: what's best for clients? NBR Guide to Business Law
Large firms or boutiques? Are niche firms the way of the future or a passing fad?
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The Pecking Order, NBR Guide to Business Law
Price-performance comparison of the big law firms by in-house counsel. (For the rankings and the full price-performance matrix, see article below "Clients rank top firms on price and performance")
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Clients rank top firms on price and performance, eCLANZ (see below for rankings and full price-performance matrix)
Price-performance rankings of New Zealand's largest law firms, based on a survey conducted by Team Factors with CLANZ and Thomson Reuters involving nearly 30% of New Zealand's in-house counsel as key client representatives.
- Performance list - big law firms ranked on overall performance by in-house counsel as client representatives.
- Price list - big law firms ranked on overall price by in-house counsel as client representatives.
- Price-performance matrix - combining price and performance rankings graphically.
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Inhouse legal report, National Business Review
Huge collection of metrics hitting just about every performance point a legal department needs to make.
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Yes, there is a lawyer in the house & How we compare, Business Herald (Eloise Gibson)
Pressure to limit costs means many organisations are relying more on in-house teams; and how many lawyers does a company need to make $1 billion?
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Benchmarking data for Australasian law departments, The Engine Room
Law dept benchmarking has long been available in the US. Similar data is far less common elsewhere. So, this Report is big news. Workload is such a big problem, because few legal departments actively try to improve productivity and deliver meaningful workload reductions. Why?
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Why law departments struggle to improve productivity, The Engine Room
Some law depts are unable to unlock potentially millions of dollars in savings, because of general counsel background and attitudes, organisational culture, resources and in the case of Australian and New Zealand law departments the dearth of industry data has meant a lack of awareness of what's actually possible.
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New report helps reduce legal costs, Boardroom (Institute of Directors)
Does your company spend too much on lawyers? "It works, but can it work better?" is the mark of a new breed of legal managers who seek opportunities to improve productivity on legal costs.
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Good counsel tops $50m for local councils, Sunday-Star Times (Garry Sheeran)
Councils use of in-house counsel less than central government
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The Great Legal Takeover, NZ Management (Eugene Bingham)
The growth of New Zealand's in-house counsel profession
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Managing your matters, NZ Lawyer
Matter management systems available to in-house counsel
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True leadership, NZ Herald (letters)
When managers apply legalistic arguments defensively, a lawyer demonstrates leadership, compassion and common sense.
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Who opens the $200M public purse?, NZ Lawyer
Government legal spend; the top 30 law firms; and commentary on procurement and tender practices.
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Through your clients' eyes, NZ Lawyer
Selected brand attributes associated with some of New Zealand's leading firms
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Cost of leaky regulators gets worse, National Business Review
Impact of regulation worsens, CLANZ survey shows, Law Talk
Survey of regulator conduct and attitudes, and strategies for dealing with regulators, by some of NZ's largest companies
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Lend Them Your Ears , and Listen, to Influence, LawTalk
Helping bridge the perception divide between lawyers and clients
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Salaries & Benchmarking for NZ conditions, Corporate Lawyer
Independent and extensive salary information for corporate and government lawyers.
For publicly available research reports, click here. For more information, contact us
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Strategic Law Firm Management: Clients are Key, InBrief
Organisational clients ask firms to engage with them from more of a 'client' perspective
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Sex and the law - how women make us all richer, NZ Lawyer
Survey shows striking differences; Gender diversity in top management is simply good business
Two weeks after this article was published, the ECONOMIST published articles with similar findings: The Conundrum of the Glass Ceiling and Helping Women Get to the Top (contact us for more information)
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How client-focused are you really? RainToday (with Patrick J McKenna, Edge International)
It's up to law firms to take action in setting how their clients measure the value they provide
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Court strips General Counsel's privilege, Corporate Lawyer
Managing risks of the modern corporate counsel with mixed legal and commercial roles
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The Quest for Seamless Service: Ensuring Consistency with Multioffice Law Firms, ACC Docket
Ronald F Pol and Patrick J McKenna - To secure more benefits from convergence, what can organisations do when their preferred law firms' other offices fail to measure up to the high standards of the main office?
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Marketing value, LawTalk
What it means for lawyers to market the value of legal services (second article of two)
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Clients
seek value, LawTalk
International report shows corporate clients need more
than just great service. (first article of two) |
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House
message: Media management for in-house counsel,
Lawyers Weekly
How in-house counsel
help maintain their employer’s reputation,
by Richard Levick
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Increase
legal department value: Establish a goal focus,
ACC Docket (with J & R Hansen)
Communicate
with management in goal-focused terms that demonstrate
value
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Corporate
Culture: The mortar that binds best governance, Boardroom (NZ Institute of Directors)
Critical importance
of organisational culture in effective compliance programs
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Corporate
lawyers walk over hot coals, Law Talk
Corporate ‘retreat’ designed specifically
for teamwork, fun, and lasting benefit |
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Can’t
get no satisfaction: the law and its customers,
LawTalk
What’s right and what’s wrong with the
delivery of legal services? |
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Get
More Value from Outside Counsel: Show them the
Flipside, ACCA Docket (now ACC Docket)
IIn-house counsel
deliver more value by helping outside counsel
become more client-focused.
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‘Noisy
silent withdrawal’ & ‘up the ladder’
exemption, Lawyers Weekly
US
corporate governance and conduct rules sought
to extend to non-US lawyers.
(An earlier related article on this topic is Of snakes, ladders, academics and long-arm jurisdiction, Lawyers Weekly)
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Privilege,
in-house counsel and lawyers as team players,
Lawyers Weekly
Teamwork between in-house
and outside counsel encourages open debate and
value delivery
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Crisis
at the Top – is time running out for boards
and directors, NZ Management
The
state of corporate governance in New Zealand after
international collapses
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Stop
Rain Dancing! – 5 management habits for
in-house lawyers, J&R Hansen, ACCA Docket (now ACC Docket) Summary of management habits for not
getting bogged down with ‘stuff’
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Removing
hidden legal costs, NZ Business
Hidden costs from inefficiencies in the legal
process itself
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Seven
steps to value-added legal services, NZ Business
A method for encouraging lawyers to deliver a
more effective, and valuable, service
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Capabilities
of effective in-house counsel, Law Talk
Attributes and capabilities for corporate counsel
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The
ideal external lawyer, Law Talk
Key characteristics sought by corporate clients
in selecting external counsel
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